Wednesday, March 4, 2009

MMI - Scenario Eight

Station 8: Parking Garage (Communication Skills)

The parking garage at your place of work has assigned parking spots. On leaving your spot, you are observed by the garage attendant as you back into a neighbouring car, a BMW, knocking out its left front headlight and denting the left front fender. The garage attendant gives you the name and office number of the owner of the neighbouring car, telling you that he is calling ahead to the car owner, Tim. The garage attendant tells you that Tim is expecting your visit.

Enter Tim’s office.

SweetPea ~ Who wants to bet that Tim is hopping mad? I'm suddenly thankful for all the customer service jobs I had dealing with irate customers! :)

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